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Immediately after purchase, you'll receive an email with your download link and login credentials for the members area. Check your spam or junk folder if you don't see it within five minutes. You can also access all files directly at the members area.

We offer a 30-day satisfaction guarantee. Contact us within 30 days of purchase using the form above, select "Billing question or refund request," and provide your order number. We process all valid requests within 3–5 business days.

Yes. Your members area login works on any device with a web browser. The PDF guides can be downloaded and stored locally. The prompt pack is compatible with any AI chat tool. Everything is yours to use however works best for your setup.

Contact us right away with both order numbers and we'll issue a refund for the duplicate charge. This typically resolves within 1–2 business days.

First, check that you're using the exact username and password from your welcome email — both are case-sensitive. The members area requires HTTPS, so if you copied a non-secure URL, try the secure version (https://). If it still doesn't work, email support with the username and we'll verify and resend your credentials.